2/12/2024 0 Comments New phone chat lines 2022![]() "Our phone lines continue to see unprecedented demand, and the IRS continues to look for ways to help people and avoid long wait times," said IRS Commissioner Chuck Rettig. Taxpayers can still speak with an IRS telephone representative if needed. WASHINGTON - The Internal Revenue Service today announced it has begun using voice and chat bots on two of its specialized toll-free telephone assistance lines and IRS.gov, enabling taxpayers with simple payment or collection notice questions to get what they need quickly and avoid waiting. ![]() More functions coming later in 2022 to help taxpayers with more complex issues
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